In the world of internal audit, software is only as good as its implementation. While Wolters Kluwer TeamMate+ provides the global standard for digital audit management, the key to unlocking its full potential lies in local expertise. This is where Walden Global Services (WGS) stands apart.
As a premier technology partner in Indonesia, WGS doesn’t just “install software”—they engineer transformations. By combining deep local regulatory knowledge with technical mastery, WGS has become the go-to expert for enterprises looking to modernize their audit functions without the friction of a generic, one-size-fits-all deployment.
The WGS Advantage: More Than Just a Vendor
Why do leading Indonesian organizations choose WGS over other integrators? The answer lies in three critical pillars: Local Compliance, Technical Agility, and End-to-End Support.
1. Mastering the Indonesian Regulatory Landscape
Global software often hits a wall when faced with local regulations. WGS bridges this gap.
- OJK & BUMN Standards: WGS consultants understand the specific reporting requirements of the Otoritas Jasa Keuangan (OJK) and State-Owned Enterprises (BUMN). They configure TeamMate+ workflows to ensure that every audit trail, risk assessment, and final report aligns with Indonesian compliance standards right out of the box.
- Data Sovereignty: With the push for data localization, WGS expertly navigates the TeamCloud setup to ensure your data architecture complies with Indonesian data privacy laws (UU PDP), giving you the security of the cloud with the assurance of local compliance.
2. Tailored Use Cases: Solving Real Problems
WGS doesn’t deliver a blank slate; they deliver a configured solution. Here are specific use cases where WGS’s implementation shines:
- The “Multi-Branch” Retailer:
- Challenge: A retailer with 50+ branches across the archipelago struggled to consolidate audit findings from remote locations, leading to month-long delays in reporting.
- WGS Solution: Implemented a mobile-ready TeamMate+ configuration allowing field auditors to upload evidence via tablet in real-time. WGS created custom dashboards for the Jakarta HQ to see “Red Flag” stores instantly.
- Result: Reporting time slashed from 30 days to 5 days.
- The “High-Compliance” Financial Institution:
- Challenge: A mid-sized bank needed to map its internal controls directly to new OJK risk management guidelines but was drowning in Excel sheets.
- WGS Solution: WGS pre-populated the TeamMate+ risk library with OJK-specific control frameworks and set up automated “continuous monitoring” triggers.
- Result: 100% audit coverage of high-risk transactions and a “Satisfactory” rating from external regulators.
3. “Boots on the Ground” Training & Support
The biggest failure point in software adoption is lack of training. WGS eliminates this risk.
- Bahasa Indonesia Training: Unlike international vendors who may offer training in English, WGS provides comprehensive training in Bahasa Indonesia. This ensures that every member of your audit team—from junior staff to the Chief Audit Executive—fully understands the system nuances.
- On-Site & Hybrid Support: Whether you need a consultant in your Jakarta office to walk you through the “Go-Live” or a remote troubleshooter for a branch in Surabaya, WGS offers flexible, local support hours that match your business day.
Why Clients Trust WGS
- Proven Track Record: From optimizing workflows for major distributors like PT. United Tractors to developing complex internal approval systems for PT. Timah, WGS has a history of delivering mission-critical enterprise solutions on time and on budget.
- Agile Methodology: WGS uses an agile implementation approach. This means you don’t wait months to see the system. You get iterative updates, allowing your team to test and refine the configuration before the final launch.
Conclusion: A Partnership for the Future
Implementing TeamMate+ is a strategic investment in your organization’s integrity and efficiency. Don’t leave it to chance. By partnering with Walden Global Services, you gain more than a software license; you gain a team of local experts dedicated to ensuring your digital transformation is a resounding success.
Ready to elevate your audit game? Contact Walden Global Services today to schedule your TeamMate+ consultation.